Every time I go in Trader Joe’s, the checkout person asks me a question of some sort. I used to think everyone there was just happy and friendly, but then I heard reports that it was more of a rule or strong encouragement that employees talk to customers. I read conflicting reports about this online and wanted to talk to someone who’d worked at Trader Joe’s, to see if she could shed some light on this. I talk to Twiggy, who has a YouTube channel and who makes custom dolls (www.twiggysdollhospital.com).
Episode links:
- YouTube (includes video, recommended)
- Apple Podcasts
- Spotify
Related resources:
- Twiggy’s video The truth about working at Trader Joe’s
- Reddit thread on this topic (there are quite a few)
- Foodie.com article “No, Trader Joe’s employees are not paid to flirt with you”
- A thread on Threads talking about this